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Integration Engineer I

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POSITION TITLE
Integration Engineer I
OVERVIEW AND REPORTING RELATIONSHIP
With moderate direction, is responsible for implementing EDI (Electronic Data Interface) inbound and outbound data feeds for clients and third party administrators in accordance with established SLA's (Service Level Agreements). With limited direction, this position works with Oracle packages and procedures, Microsoft SQL Server stored procedures, and data objects to identify and correct data issues and system defects. In addition, this position involves writing SQL queries and scripts to support custom reporting requests, resolve data integrity issues and process automation for large Oracle and Microsoft SQL Server database applications.
REPORTING STRUCTURE & WORK SETTING
This position typically performs work at a WageWorks site and reports to a Supervisor or Manager of Data Integration Services or another leader with responsibility for data integration.
OTHER REPRESENTATIVE DUTIES
Interacts professionally with internal and external clients, vendors and third party administrators.
Analyzes, identifies and resolves data conditions and anomalies in an efficient and effective manner by creating Microsoft and/or Oracle scripts.
Collaborates and works closely with other IT groups and business units to promote effective working relationships and support efforts to maintain data integrity.
Creates detailed mapping plans to implement inbound or outbound participant file feeds (including eligibility, enrollment, and payroll information). This includes collaboration with a third party vendor, developing an implementation plan, testing files (Quality Assurance) and moving to production.
Educates and directly interacts with the client and vendor to facilitate communication.
Produce written specifications to capture business process requirements for proposed solutions.
Responds to technical issues within a ticketing system to provide support for escalated nonā€“repetitive data issues.
MARGINAL DUTIES & ADDITIONAL FUNCTIONS
Performs other duties as assigned or apparent.
QUALIFICATIONS
Knowledge with data files or other data related activities normally obtained through two to three years' experience.
History of client facing and/or customer interactions generally obtained through three to five years of experience.
Ability to quickly assess client and systems issues as well as research and investigate technical system transactions
Experience with Microsoft SQL Server Management Studio and/or Oracle and querying large datasets and system analysis protocols is preferred.
SPECIALIZED KNOWLEDGE, SKILLS & ABILITIES:
Proactively works with clients/vendors to meet established SLA's (service level agreements) driven for results and displays a sense of urgency.
Good organizational skills and the ability to manage competing priorities in a frequently interrupted environment are essential. The ability to work independently, using individual judgement with limited supervision is also required.
Consults with users to determine system functional specifications.
Basic problem solving and troubleshooting skills are essential. The ability to identify trends in data or process issues, analyze data and report issues to management is required. A good knowledge of file transfer protocols is essential.
Develops, maintains and provides documentation on processes, scripts, and ticket resolution procedures for future reference or use.
Develops, creates and maintains file mapping guides, companion guides and creates business requirements.
The ability to interact effectively with team members, customers, developers and other staff is required. Excellent listening, communication and interpersonal skills are required. Excellent writing and editing skills are necessary to transfer information to individuals. A strong customer service orientation is essential. A demonstrated ability to adapt to the changing demands of business is necessary.
Possesses business and technical acumen.
Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Experience with Microsoft SQL Server Management Studio and/or Oracle is preferred. Strong knowledge in Excel is required.
TRAVEL REQUIREMENTS & CONDITIONS
Infrequent travel may be required.
EDUCATION
Knowledge of information technology or business administration or a closely related field as normally obtained through the completion of a Bachelor's Degree in Computer Science, Engineering or Information Systems.
LOCATION
Mequon, WI
Build Your Career at WageWorks!
WageWorks enables millions of people to save money on critical expenses like healthcare, dependent care, and commuting, through Consumer-Directed Benefits, such as Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs) and Commuter Benefits. WageWorks is a leader in the industry serving more than 6.5 million people for over 100,000 employers, including 63% of the Fortune 500 and numerous public sector clients.
WageWorks believes that our success is achieved by its People. Values describe how we work together to achieve our success. It is our employees that drive results through living our Company Values. Every employee at WageWorks is expected to uphold and demonstrate the six Company Values listed below as an additional component of the job description and as a standard of individual performance.
Customer-Centric: Our Customer comes first. We aim to serve our Clients and their employees, our brokers and partners, as well as our internal customers.
Caring: People are at the heart of our company. We care about people: our Clients, our Clients' employees and their families, our partners, and local communities, and our fellow employees at WageWorks.
Passionate: We love what we do and are passionate about delivering Consumer-Directed Benefits that save people money and enrich their lives.
Accountable: We are dedicated to making our team and the company succeed, and we are open, honest, ethical and conscientious, as we deliver on our commitments.
Leading: Our actions inspire new ideas and drive change each and every day.
Respectful: We value the diversity of our people, treat them with dignity and respect, encourage their development and reward their performance.
Why Work for WageWorks?
If you're looking for a career that provides plenty of growth opportunities, responsibility, and interesting challenges to tackle, you will find it here.
If you want to join a fast-moving, high-growth, exciting company that's a market leader, you're looking in the right place.
But mostly, if you want to help people live happier, healthier, and more productive lives, then you'll want to work for WageWorks.
WageWorks provides equal employment opportunity without regard to pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, citizenship, mental or physical disability (including HIV and AIDS), medical condition, veteran or military status, marital or registered domestic partnership status, age, sex, sexual orientation, genetic information, gender identity or any other basis protected by federal, state or local law, ordinance or regulation.
Employment will require successful completion of a background check.
Equal Opportunity for Disabled Veterans, Recently Separated Veterans, Other Armed Forces Service Medal Veterans.
Drug free workplace.

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